To Our Customers - "Keep in Touch"

Hello Xerox Customers! Have you ever used the phrase "Keep in Touch"? Well, with that phrase in mind, we at Innovative Business Systems are proud to announce this weblog to our dearest customers as a way to Keep in Touch. As we post to this blog we hope to accomplish a couple of things: to keep in touch with you and hopefully make your experience with us a delightful one for years to come. This site will provide you links to great resources in an effort to simplify finding answers to your Xerox related questions. (See the links area in the top right corner of this page.) In addition, click on the Calendar to view a schedule of events that can benefit your organization.


Over the past years we have had great success in keeping you updated with your current equipment, but ongoing training and demonstrations can sometimes be difficult to accomplish for a couple of reasons:

• You hire new employees who haven't used our equipment, print drivers, scanning templates, etc.
• You forget about different features that can benefit you when using our equipment (i.e. Secure Print, Delay Print, Lan Fax)
  

With new software and scanning capabilities we have found it very beneficial to customers to come in for demonstrations on scanning, equipment, etc. But, we understand you can’t send new employees to our office, and we don’t always have the time and resources to visit you every time you have a question or a new hire. So, we have invested in a new tool called Webex that allows us to do demonstrations and some training online. This also allows us to open up with question and answer time so we can help you with your specific needs. So, once a month we would like to invite you to an online lunch and learn to aid you in several ways.

• Refresh your knowledge on print drivers.
• Refresh your knowledge on scanning.
• Bring new employees up to speed on printing and scanning.
• Introduce new services and products to your organization.
• Question & Answer session for you and new employees.
  

This blog will also serve as our Newsletter to spread information about exciting new products, existing products, and new services.

So, in moving forward with this blog, we ask each of you to keep in touch by reading our blog, using our blog and its resources for your benefit, and joining our lunch and learn sessions. We will host our first lunch and learn on the first Thursday in November, and will continue that schedule of the first Thursday each month.

Thank you and don’t hesitate to comment with ways to improve this blog, or topics you would like us... to Touch on.